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Management

What I Learned at Chick-fil-a

We recently had a Chick-fil-a open just a couple minutes away from our house. I’ve been a huge fan of Chick-fil-a for many years, ever since trying it out and reading “Eat Mor Chikin, Insprire More People” by S. Truett Cathy, their founder, so I watched the new store being built with much anticipation. In the three days since they opened, I’ve eaten there twice. I wanted to share a couple lessons learned from watching the process. The brand. You can’t beat the brand name recognition and goodwill that is generated just from having the Chick-fil-a name on the sign...

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One accounting number you MUST understand

As a CPA, several people have asked me, “What is the most important metric to tell how I’m doing in my business?” It’s actually a really important question. I’ve found that far too often, business owners don’t exactly know how their business is performing, or even how to figure it out. Sure, they usually have some idea, but far too often, it’s not more specific than “pretty good” or “not so bad.” You owe it to yourself to know where your business stands at all times. I do not understand how owners can make good business...

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